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Code of Conduct


I will:

  •  - Always conduct myself to the highest levels of ethics, integrity, accountability and responsibility.
  •  - Treat all clients and potential clients with absolute dignity, confidentiality and respect as free and equal individuals.
  •  - Maintain the good reputation of the coaching profession.
  •  - Comply with both the spirit and the letter of any commercial agreements made with clients, potential clients and professional colleagues.
  •  - Make commercial agreements with clients and potential clients that are fair and will respect all parties to such agreements.
  •  - Represent true levels of status, title, competence and experience in order not to mislead, misrepresent or defraud.
  •  - Clearly state to clients and potential clients the terms of any commercial agreement including the expectations of both parties.
  •  - Make no claims or implications of outcomes that cannot be demonstrated or guaranteed.
  •  - Obtain written permission from any client or potential client before releasing their names as referees.
  •  - Respect the absolute rights of the client's confidentiality except as expressly permitted by the client or potential client in writing or as required by law.
  •  - Recommend different coaches or resources when these will be more appropriate to the client's needs.
  •  - Advise the client on the risk of conflict if a relationship moves beyond a coach/client situation (for example a personal or business relationship).
  •  - Refrain from offering professional information or advice that I know to be confidential, misleading or where the accuracy is beyond my competence to assess.
  •  - Endeavour to enhance public understanding and acceptance of professional coaching.
  •  - Avoid coaching minors (people who have not yet had their 18th birthday) without the express written consent of parent, guardian or teacher as appropriate.
  •  - Comply with all laws and by-laws of the EU and, if coaching clients based abroad, with the laws of the clients' country.
  •  - Make a copy of this Code freely available to clients